Privacy Policy

Data controller

Future Routehub Co., Ltd. is the data controller for personal data collected through future-routehub.click and during client engagements. Contact: hello@future-routehub.click, phone 0255140271, address as listed on the contact page.

Data we collect

When you submit a brief we collect name, email, engagement interest, optional preferred date, and message content. Server logs may record IP address and browser type. Engagement work may involve business contact details of your colleagues when you introduce them.

Purpose & legal basis

We use contact data to respond to enquiries, prepare estimates, deliver commissioned work, and meet accounting obligations. Analytics cookies (if accepted) help us understand aggregate visit patterns. We process data based on your request for steps prior to a contract, contract performance, legitimate interests in operating the site, and legal duties where applicable under Thailand’s Personal Data Protection Act (PDPA).

Retention

Enquiry records are kept up to 24 months after the last meaningful contact unless a longer period is required for an active engagement or legal obligation. Contract and invoice records are retained as required by Thai accounting rules. Analytics data is retained according to the cookie durations listed on our cookies page.

Your rights

Subject to PDPA, you may request access, correction, deletion, restriction, or objection to certain processing, and you may withdraw cookie consent. Contact us at the email above. You may also lodge a complaint with the competent Thai data protection authority.

International transfers

If tools that process personal data operate outside Thailand, we take steps appropriate under PDPA to protect transferred data, such as contractual safeguards with providers.

Security

We apply reasonable technical and organisational measures to protect personal data. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive information through the contact form.

Related policies

See our Cookies Policy for cookie details.